Buyer Terms of Service

Pranalink, the domain name www.pranalink.com, (“Pranalink”, www.pranalink.com, “we”, “us” or “our”) and services provided by it are owned by Quanta Centre, Inc and all intellectual property rights associated with it shall vest with the entity Quanta Centre, Inc unless otherwise stated herein.

Please read and understand these Terms of Service (Terms) before you access and use Pranalink on any platform through its website at the address www.pranalink.com to understand the legal relationship we have with you. We explain your rights and responsibilities in this statement. If you do not agree with these terms, you may not use our Services (defined hereinafter).

Users (“you”, “your”) refers to the end user or person using Pranalink as a platform to purchase or replace or return any commodity or subscribe or purchase any service that Pranalink may provide (collectively “Services”) and includes persons who may visit the website with or without the intent to initiate a purchase. However, if you are only a vendor using or intending to utilise Pranalink as a platform to sell your products, these Terms do not apply. Please go to Vender Terms of Service for the Vendor Terms.

By accessing and using the Service, We rightfully assume that you have read, understood, agreed to and bound yourself to the terms and conditions as mentioned herein and the privacy policy as may be amended from time to time. You shall not access Pranalink or use its Services under any circumstances if you do not agree with these Terms.

We reserve the right, at our sole discretion, to modify, change, add or remove any portions of these Terms at any time without any prior notice. It is your responsibility to review the Terms periodically for any update, changes or modification. Your continuous use/access of the Services subsequent to any modification of the Terms will be deemed as your acceptance to such modifications.

You give your agreement in the following manner-

  • By clicking agree, you express your agreement with our terms and other policies of our Service. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper.
  • By accessing or using the Service of Pranalink on any platform through its mobile application or website, you allow us to consider you to be in agreement with our terms and other policies from the point in time when you access our Service.
  • Your account
    • You must be at least 18 years old to use the Service of Pranalink and are not barred by any court from entering into a contract.
    • You may casually browse through our website without registering. However, for future ease of purchase, you should register and create an account with Pranalink should you chose to purchase products or services from the platform. By registering, you will not have to input your information again for future purchases. However, you will still need to register with Stripe to utilize our third-party payment service with our Vendors. stripe/paypal
    • You agree to provide accurate information about yourself and to create only one account for yourself.
    • You are responsible for keeping your password a secret. You will not share your password, give access to your Pranalink account to others or transfer your account to anyone else (without our express permission).
    • You are responsible for any activity that happens through your account. You also represent the information you provide or have provided to Pranalink and undertake the responsibility to ensure that all information disclosed is true and up-to-date.
    • You will not misuse or take advantage of the Services of Pranalink. We may suspend or stop providing you with our Services if you do not comply with our terms or policies or if we are investigating suspected misconduct.
    • We may need to change the username for your account in certain circumstances such as if we find it to be misleading.
    • These Terms do not create any agency, partnership, joint venture, employment, or franchisee relationship between you and Pranalink.
  • Privacy
    • We recognise that you have entrusted us with information that is private and expect it to be respected as such. Our “Privacy Policy” explains how such information is used when you use our Services.
  • Your Content
    • You represent that you have the necessary rights over your content and are not infringing or violating any third party’s rights.
    • When you share, post or upload content that is covered by intellectual property rights on or in connection with our Service, you grant us a non-exclusive, transferable, sub-licensable, royalty-free and worldwide licence to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works of your content. You agree not to assert any moral rights or rights of publicity against us for using your content. You also recognise our legitimate interest in using it, in accordance with this license, to the extent your content contains any personal information.
    • We do not monitor your uploads however, we may remove content that you share in breach of these provisions and, if applicable, we may take action against your account. Notwithstanding any claim for damages, we may also disable your account if you repeatedly infringe other people's intellectual property rights.
    • We encourage you to report content or conduct that you believe breaches your rights (including intellectual property rights) or our terms and policies to help us create a culture of mutual respect.
  • Use of our Services
    • You hereby understand and acknowledge that Pranalink only provides a platform for vendors to sell their products/services and for customers to browse and purchase/ avail them online. We do not own or endorse any products/ services on display and do not make any claims on the products or the services. The views and claims on such products are of their respective vendors and it is your responsibility to verify any such claims. You hereby unconditionally exempt Pranalink from any and all liability with respect to the products and services on display herein except such liabilities stated in these terms.
    • For purchase of any products/ services available on Pranalink, you shall utilise the third party payment gateway service (Stripe) made available for making payments. You shall be bound by the terms of service of such third-party service provider while utilising its services, which can be viewed at stripe/paypal Upon confirmation of payment receipt, your goods shall be shipped by the vendor to your addresses provided herein. Our vendors use third party logistics services and the delivery may depend on various factors including the availability of service at your location. We shall not be responsible for any delay in delivery.
    • We help you discover content, products and service that may interest you offered by businesses and organisations on Pranalink. We may accept third party consideration to show their content to you, and we design our Service so that the sponsored content you see is as relevant and useful to you as everything else that you see on our Platform.
  • You grant us permission to use data entered in your profile and data collected from the use of our Services to show you ads, offers and other sponsored content to help you discover content, products and Services that are offered by the many businesses and organizations that use Pranalink.
  • Cancellation, Return & Refund.
    • Cancellation: Any cancellation shall be subject to the cancellation/ refund policies of the concerned vendor. You shall not accept delivery of the product/ services once you have made a cancellation. Once a cancellation is accepted, the vendor shall refund the purchase amount within the period mentioned in the relevant vendor cancellation policy. Refund shall be subject to certain deductions (e.g., payment processing charges) except in case of vendor cancellation
    • Return: Subject to the return policy of the vendor, you may opt to return the product(s)/ service if i) the product or service or its quality does not confirm to what was described in Pranalink website or ii) if you received a damaged product; iii) inaccurate description or does not match your order iv) product fails to arrive within the time promised during the purchase or such extension that the seller may seek whichever is later. Certain products and services are listed as non- returnable and cannot be returned under any circumstances. We urge you to go through the respective vendor’s return policies before you make a purchase. Once a return has been accepted by the vendor, you shall return the product in the box in which it arrived containing the original item received by you, including all documents including warranties and manuals, and all items that arrived along with the original item in the same manner in which you received. The box should bear the return label as authorised by the vendor and you shall arrange for the return shipping including cost.
    • Refund: A refund shall be applicable subject to what is stated below, on cancellations and returns accepted by the vendor. Upon acceptance, the vendor may opt for full refund, partial refund or replacement. The number of days it takes to process a refund varies greatly depending on the type of electronic payment you have made and will not exceed 31 days. Depending on the vendor’s policy, the vendor may issue credit point’s equivalent to the value of the product purchased to your account that may be used only by you on a succeeding purchase from that vendor on Pranalink. A vendor may reject a request for refund on the grounds that you have furnished insufficient evidence in your request for refund, or if you had made the request after the expiry of the deadline for making such a request.
  • Your Responsibilities:
    • You hereby unconditionally agree that you will not post or transmit, or let a third party post or transmit, through you :
      • any contents or materials containing profanity;
      • any contents or materials which are false, inaccurate or misleading;
      • any material containing viruses or other malicious /harmful codes currently known or futuristic, or any other disruptive or harmful components;
      • contents that contain cyber bullying, spams, junk or other related material;
      • any false, defamatory, inaccurate, libellous, tortuous, abusive, vulgar, hateful, racist, bigoted, sexist, harassing, threatening, inflammatory, obscene, profane, sexually oriented, pornographic, child pornographic, promoting or providing assistance involving violence, significant risk of death or injury, or other unlawful activities and/or objectionable materials and contents;
      • any contents or material which may infringe or misappropriate any third party's copyright, patent, trademark, trade secret or other proprietary rights unless you obtain rights therein;
      • contents that violates or infringes the privacy or publicity or other rights of any party;
      • materials or contents that violates copyright, trademark, or other intellectual property rights;
      • contents that contain advertisement, solicitations, links to illegal activities including but not limited to money laundering, etc;
      • contents or materials that hurts the religious sentiments or instigate hatred between communities, castes, people following different religious beliefs or any material which threatens the general public and /or supports terrorism;
      • any content or material which violate any law or statute; or which violates consumer protection, engages in unfair competition, anti-discrimination or false advertising etc;
      • any content or material which could be harmful or potentially harmful to our server structure as determined at our sole discretion, including without limitation overloading the our technical infrastructure;
    • Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.
    • Our software applications may be licenced free of charge, not sold, to you, and Pranalink retains ownership of all copies of the Pranalink software applications even after installation on your Devices. Pranalink may assign these agreements or any part of them without restrictions.
    • We always appreciate your feedback and other suggestions about our products and Services. We may use them without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.
    • Pranalink will provide you with certain legal information in writing. For this purpose you grant us express permission to send you such information electronically. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. We may provide you with this information by- (a) emailing them to you at the email address listed in your Pranalink account, (b) posting them on the Pranalink website or mobile applications, or (c) making them available via a website designated in an email notice to you.
    • You hereby unconditionally agree that You shall use this Service only for legal and legitimate purposes and in compliance with this Terms.
    • You understand and acknowledge that we reserve the right to block you from accessing Pranalink or the Service at our sole discretion.
  • Termination
    • You can end this licence at any time by deleting your content or account. However, for technical reasons, any content that you delete may persist for a limited period of time in backup copies (though it will not be visible to other users). Terminating your account on your own does not relieve you from any liability and bills outstanding.
    • We reserve the right to suspend or terminate your account without advance notice. You cannot use Pranalink if your account is suspended or deleted by us. You do not have a contractual or legal right to continue use of our Services.
    • Pranalink reserves the right to change, suspend, or discontinue any of the Services at any time, for any reason. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.
    • The Terms will remain in effect even after your access to the Service is terminated, or your use of the Service ends.
  • Warranties and Limitation of liability
    • Our Services connect people from across the world, both online and offline. Our role is that of an intermediary in the form of an online marketplace and is limited to managing the website enabling the vendor to exhibit, advertise, display, make available and offer for sale items and to enable the customer to purchase products so offered and other incidental Service to facilitate the transaction between the parties. The contract or sale shall be a bipartite contract between the vendor and customer and at no point does Pranalink assume any obligation or liability in respect of such contract of sale. The title in the product, rights and interest passes directly from the vendor to the customer.
    • You understand that Pranalink does not manufacture, store, or inspect any of the items sold through our Services. We provide the venue; the items in our marketplaces are produced, listed, and sold directly by independent sellers, so Pranalink can't and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release Pranalink from any claims related to items sold through our Services, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims). The contract or sale shall be a bipartite contract between the vendor and customer and at no point does Pranalink assume any obligation or liability as a result.
    • You may come across materials that you find offensive or inappropriate while using our Services. We make no representations concerning any content posted by users through the Services. Pranalink is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users that you accessed through the Services. You release us from all liability relating to that content. We encourage you to report content or conduct that you believe is offensive or inappropriate to help us create a culture of mutual respect.
    • You can use the Services to interact with other individuals, either online or in person. However, you understand that we do not screen users of our Services, and you release us from all liability relating to your interactions with other users.
    • Our Services may contain links to third-party websites or services that we don’t own or control. You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device with an internet connection to use our mobile apps). When you access these third-party services, you do so at your own peril. The third parties may require you to accept their own terms of use.
    • You understand that the images, product representations etc are for display purpose only and we do not provide any guarantee or warranty with respect to any desired results, colour, design etc. of the product or its representations.
    • Our Services, however, are provided "as is", and we make no guarantees that they will always be safe, secure or error-free, or that they will function without disruptions, delays or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
    • We cannot predict when issues may arise with our Services. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances will we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or the Pranalink Services, even if we have been advised of the possibility of such damages.
  • Indemnification
    • You agree to defend and indemnify us (including the employees of Pranalink) and hold us harmless from any legal claim or demand (including reasonable attorney’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms, or your account’s infringement of someone else’s rights.
    • We reserve the right to handle our legal defence however we see fit, even when you are indemnifying us, and agree to cooperate with us to execute our strategy.
  • Disputes
    • Pranalink will attempt to help users who are unable to resolve a dispute related to a transaction on our Services to resolve disputes in good faith and based solely on our interpretation of our policies, in our absolute discretion; we will not make judgments regarding legal issues or claims. Pranalink has no obligation to resolve any disputes.
    • You release Pranalink from any claims, demands, and damages arising out of disputes with other users or parties.
  • Change in our agreements
    • We constantly engage in research and/or collaborate with others to improve our Services. As a consequence, we make changes to our policies and agreements from time to time. We may inform you of the change when we feel the change is material and give you the opportunity to review them before they come into effect. It however remains your responsibility to regularly apprise yourself that you are in compliance with our terms and policies. By continuing to use our Services after those changes are made you are expressing and acknowledging your acceptance of the changes.
  • Others
    • These Terms make up the entire agreement between you and Quanta Centre, Inc regarding your use of our Service. They supersede any prior agreements.
    • All our policies form a part of these Terms to whatever degree applicable to you. These Terms apply to all our users.
    • To operate our global service, we need to store and distribute content and data in our data centres and systems around the world, including outside your country of residence.
    • If any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.
    • You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.
    • These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition or sale of assets, or by operation of law or otherwise.
    • We reserve all rights not expressly granted to you.
    • The Terms are governed by the laws of the State of Colorado without regard to profile where in the world you live, but if you live outside of the United States, you may be entitled to the protection of the mandatory consumer protection provisions of your local consumer protection law.

Dated: 29-01-2020